Bechtle improves its customer service and saves money along the way

Bechtle attaches great importance to a successful customer relationship and the best possible customer service. And this applies not only to products and services, but also to all business processes, including accounting.

To ensure that administrative processes run without excessive effort and as smoothly as possible, Bechtle strives for a high degree of automation. This includes an electronic workflow - transparent and error-free as a background process. In addition, legal requirements must be observed when sending invoices electronically, which enables the customer, as a person entitled to deduct input tax, to provide proof in accordance with the German Value Added Tax Act (UStG). With the flexible and simple integration into our enterprise resource planning system, we have also ensured that we remain on schedule and on budget. The effort required for operation and maintenance is minimal, and everything runs smoothly and without complications. As a result, process costs have dropped significantly overall, and the invoice dispatch process is reliable and fast.